Payment Policy

Effective Date: 25-06-2025

Website: https://go-store.store.shoopy.in

At Zestora - India's #1 Shopping Store, we are committed to providing our customers with a smooth, secure, and flexible payment experience. This Payment Policy explains the methods we accept and how we handle your payment information.

✅ Accepted Payment Methods:

We currently support the following payment options across India:

Prepaid (Online Payment):

UPI (Google Pay, PhonePe, Paytm, etc.)

Debit/Credit Cards (Visa, Mastercard, RuPay, etc.)

Net Banking

Wallets (Paytm, Freecharge, etc.)

Cash on Delivery (COD):

Available for most serviceable pin codes

COD may not be available on high-value orders or selected items

🔐 Payment Security

All online transactions are processed through secure and encrypted payment gateways. We do not store your card or UPI credentials on our servers. Your data is protected under strict privacy and encryption protocols.

⚠️ Fraud Prevention

Orders may be subject to additional verification for fraud protection.

Zestora reserves the right to cancel orders that are suspicious or violate our policies.

💸 Refunds

If your order is eligible for refund (as per our Return & Refund Policy), the refund will be processed:

To the original payment method for prepaid orders

In case of COD, you will be contacted to provide bank or UPI details

Refund processing time: 7–10 business days after approval

ℹ️ Payment Failures

If your transaction fails but money is deducted, it is usually automatically reversed to your original source within 5–7 business days. For unresolved issues, contact our support team.

📩 Need Help?

For any questions or support related to payments, reach out to us at:

📧 zestora.cs@gmail.com