Terms & Conditions

Effective Date: 25-06-2025

Website: https://go-store.store.shoopy.in/

By accessing and using this website, you agree to comply with the following Terms & Conditions. These terms govern your use of Zestora’s services and products, and outline your rights and responsibilities as a customer.

1. Use of Website

By visiting www.zestora.com, you confirm that:

You are at least 18 years old or using the site under parental supervision.

You will use this site for lawful purposes only.

You will not copy, distribute, or misuse content or images from this website.

2. Product Information

We strive to ensure all product details, images, and prices are accurate. However:

Prices and availability may change without notice.

Color and design may slightly vary due to screen differences.

Product descriptions are for reference; actual features may vary slightly.

3. Orders & Payments

All orders are subject to availability and confirmation.

Zestora reserves the right to cancel or refuse any order at its sole discretion.

We accept both Prepaid and Cash on Delivery (COD) options.

In case of payment failure or fraud suspicion, the order will be cancelled.

4. Return & Refund Policy

Returns are accepted only on eligible items within 4 days of delivery.

For full return and refund terms, refer to our Return & Refund Policy.

5. User Account

You are responsible for maintaining confidentiality of your account and password.

Zestora is not liable for any unauthorized access resulting from user negligence.

6. Intellectual Property

All content on this site — logos, images, product names — are the property of Zestora.

Unauthorized copying, reproduction, or use is strictly prohibited.

7. Limitation of Liability

Zestora will not be held responsible for:

Any direct or indirect damages arising from use of our website

Delivery delays due to third-party logistics or external factors

Errors in product info caused by human or system errors

8. Changes to Terms

Zestora reserves the right to modify or update these Terms at any time. Continued use of the site after such changes constitutes your agreement.

9. Contact Us

For any queries regarding these Terms, reach out to:

📧 zestora.cs@gmail.com